RETURN POLICY

Last updated January 06, 2020



Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the date you have received the product. All returned items must be in new, unopened and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at returns@ampethron.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Phasenetic Labs, s.r.o.
Attn: Returns
RMA #
Holubyho 4398/30
Piestany, 92101
Slovakia, EU

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned out of 14 days period after purchase.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
returns@ampethron.com